Help Center
Drinking Prism Potion
Does it contain sugar or artificial sweeteners?
No. Day Spectrum v1.0 is completely sugar-free and has no artificial sweeteners.
What’s the stuff at the bottom?
Pre-biotic plant fiber from mushrooms, ashwagandha, and rhodiola – you definitely want to swig that back.
What makes PeakO2 special?
PeakO2 is clinically proven to raise Vo2 max and improve power output in as little as 1 week.
How much caffeine is there?
Approximately 80 mg per scoop, similar to a small cup of coffee, buffered by adaptogens to avoid jitters.
Can I use it as a pre-workout?
Absolutely. The blend supports steady energy, focus, and performance without the stimulants found in typical pre-workouts.
Will I get jitters or a crash?
No. Adaptogens like ashwagandha and rhodiola buffer caffeine for smooth, crash-free energy.
Accounts & Subscriptions
How do I create an account?
Click Account in the site header (or choose “Create account” during checkout), then follow the prompts. Keep your login details secure and accurate, as required by our Terms of Service.
How do I update my billing or shipping details?
Sign in, open Profile → Addresses and add or edit your information. You’re responsible for providing current, complete, and accurate data for all purchases.
Can I cancel my subscription at any time?
Yes. Log in, go to Manage Subscription, and click Cancel. Once canceled, no future charges or shipments will occur.
When will I be billed for a subscription?
Your first payment is processed at checkout; future renewals bill automatically on the schedule you selected until you skip or cancel.
My free gift was missing—what happens?
If a promotional item was left out, we’ll add it to your next subscription shipment. Free gifts are not shipped separately.
Orders & Shipping
Where do you ship?
We currently ship to the United States and Canada.
How long does delivery take?
Email support@prismpotion.com immediately. If your order hasn’t been packed, we can revise or cancel it; once a packing slip is created, changes are no longer possible.
Can I change or cancel an order after checkout?
Email support@prismpotion.com immediately. If your order hasn’t been packed, we can revise or cancel it; once a packing slip is created, changes are no longer possible.
What happens if my package is returned to sender?
If an order comes back due to an incorrect address, we can refund the product price (minus shipping) or reship for an additional fee, provided the items arrive in good condition.
My order arrived damaged—what should I do?
Email photos of the damage to support@prismpotion.com within 7 days of delivery. After verification we’ll send a replacement. Claims submitted after 30 days cannot be processed.
How do I track my shipment?
As soon as your order ships, you’ll receive a tracking number by email—click the link to follow the package with the carrier.
Do you offer a money-back guarantee?
Yes—our 30-Day First Order Guarantee lets you request a refund within 30 days of delivery if you’re not satisfied.
